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21st Asia-Pacific Prostate Conference Virtual
APCC 2020
21st Asia-Pacific Prostate Conference Virtual

Frequently Asked Questions

Browse through the below frequently asked questions

Q - How do I log in to see the Presentations On Demand?

Once you register you will receive an email from Delegate Connect. Please note that this can take up to 48 hours now the Virtual Conference is not a live platform.
Please use your email address you registered with and click RESET PASSWORD. You will only need to do this once.
Click on the Program and select the session you wish to watch and then scroll down to the video player.

Q - How do I setup my profile?

Upon logging in to the virtual event platform, go to the Account tab and select “Edit Profile.” You’re encouraged to add a photo, short biography, and links to your social media accounts.

Q - If I need technical support, what should I do?

If you’re in the platform but need assistance, there is a hot pink speech bubble which is where you can have your issue addressed. Do not use any other means – Our team will be managing any problems via this means.

Q -  Which browser is best for video streaming?

Google Chrome will ensure best user experience. Please note Internet Explorer is NOT recommended and not a supported browser

Q - Can more than one person use the conference login details?

No, your unique login is for your personal use only. This means you cannot share your log in.

Q - How can I learn more about the speakers?

Information about the speakers can be found on the SPEAKERS menu item. Read more about each speaker, their presentations, and download their available resources. 


Q - How do I join a session?

Go to the Program for an overview of the conference program. This will show all of the sessions, including the networking events during and after the program. 

To join a session or presentation, simply click on the presentation title and you will see the main WATCH LIVE page.

Alternatively, you can click on the WATCH LIVE button on the top banner to join live presentations. 

Q - How do I make sure I don't miss a particular session/presentation?

Go to the Program page for an overview of the conference program. Every Session and Presentation will have their own ‘favourite’ button – simply click on this button and you will have it stored in your Favourites tab on the top banner.

To access your favourite Sessions, Talks and Speakers, simply click on the Favourites tab located on your top banner. Here, you will also find your saved resources and notes. 

Q - Will sessions be recorded?

Yes, all live presentations will be recorded and will be available exclusively conference registrants on the virtual event platform up until 20 December 2020.

Q - How do I submit a question to a speaker during his/her session?

To submit your question before the session, simply go to the Program and select the Session/Presentation. At the bottom of every page, there will be a Questions section. Click on ‘Ask Question’ and submit your question. Similarly, there will be a Questions section at the bottom of the Livestream page where you can submit your questions. 

Q - How do I chat with industry sponsors and other participants?

During each session, a side Chat panel is visible where you can chat with other attendees and submit your questions for the Q&A. 

You can click 'Chat' under the attendees to search for an exhibiting/sponsoring company or participant to start a conversation. The ‘Chat’ button is also available on the top banner to view your current chats and group conversations.

You can also schedule a One on One Video Chat with other delegates and sponsors by booking a time in their calendar.

Q - When does the Conference commence and end?

The 21st Asia-Pacific Prostate Cancer Conference will commence on Monday 12 October at 10:00am (Australian Eastern Standard Time)

Q - What time zone will be used for the live sessions?

It will be in Australian  Eastern Daylight Savings Time (AEDT). The platform appears in your local time.

For information to convert time zones please visit


Q - What are the registration fees for Conference?

Virtual Registration – AUD $100.00 inc GST.

Q - Who can attend the Virtual Conference?

The Virtual Conference is only open to registered Healthcare Practitioners. It is not a consumer Conference.
When you register you will be asked a series of questions to ensure you are a registered Healthcare Practitioner.

Q - What is included with my registration?

You will receive exclusive access to: 
•         All presentations across all disciplines streamed live & on-demand
•         Access to the platform until end of December with access to presentations, publications and resources
•         Interactive Q&A sessions with speakers and panels
•         Opportunity to engage with our industry partners
•         Networking opportunities including one on one chat rooms
•         Past conference videos and podcasts

Q - When does registration close?

Registrations will be closing 5pm AEST Thursday 15 October 2020.